Welcome to Emilytian! We are dedicated to delivering high-quality Pajama Sets, Jackets, and Dresses for your children. Please review our guidelines below to understand how your order is processed and delivered.
1. Order Processing Time
Every item undergoes a thorough quality inspection and secure packaging to ensure it arrives in perfect condition.
- Standard Processing: 2–5 business days.
- Business Days: Monday through Saturday (excluding Sundays and U.S. federal holidays).
- Order Cut-Off: Orders placed after 7:00 PM (EST) will begin processing the following business day.
2. Shipping Destinations & Estimates
Currently, Emilytian only ships to the United States.
| Destination | Estimated Delivery | Notes |
|---|---|---|
| United States | 5–12 business days | Rural areas may take longer. |
Note: Delivery dates are estimates and are not guaranteed due to external factors.
3. Shipping Rates
United States Standard Flat-Rate: $6.99
4. Tracking Your Order
Once shipped, you will receive a Shipping Confirmation Email with a tracking number. Please allow 24–48 hours for tracking info to update.
5. Delivery Issues (Lost/Damaged)
- Missing Packages: Check with neighbors or the local post office before contacting support.
- Damaged Items: Contact us within 48 hours at support@emilytian.com with photos of the packaging and item.
6. Contact Information
Email: support@emilytian.com
Address: 15305 Kestral Way, Edmond, OK 73013-8547, United States